Contact Us

Online Orders and Fix Factory Customer Services

Christmas 2020

We will be closing for the festive break on Tuesday 22nd December and will reopen on Monday 4th January 2021. Orders that have been made over this time will be processed when our sales office reopens.

Thank you for your custom and support throughout 2020 and we look forward to working with you in 2021.

Please call our dedicated customer service number 0208 869 15794 from Monday to Friday, between 7.30 am and 6 pm for general Fix Factory queries or to speak to a member of customer services team about your online order or delivery.

You can also email Customer Services at london@etagfixings.com

Please include your :

Name
Phone number
Post code
Order number (if relating to an existing order)

Fix Factory Head Office contact information

For all non order related queries please contact:

Fix Factory
c/o Etag Fixings UK Ltd
Unit 14E, Thames Gateway Park,
Chequers Lane,
Dagenham, Essex
RM9 6FB

Telephone : 0208 691 5794

Registered Company Information

Place of registration: UK
Company registration number: 07642143
Address:
Etag Fixings UK Ltd
Unit 14E, Thames Gateway Park
Chequers Lane
Dagenham
RM9 6FB

Email: shirley@etagfixings.com
Telephone : 0208 691 5794